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Koco Tenille works hard to meet our customers’ needs and requests. If you have any questions about our store and the way we do business, we’d like to hear from you. In the meantime, here are some common frequently asked questions. Please contact us if you have any more.

DO YOU OFFER CUSTOMIZED PRODUCTS?

We are more than happy to fill custom orders.  Corporate, weddings, birthdays or any other event can be catered for.  Please contact us via the 'Contact Us' page, calling or emailing to discuss your custom candle or diffuser order.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Koco Tenille accepts the following forms of payment:

Markets:

Cash
Credit Card facilities available with a $1 surcharge for card payments.

Online:

Credit Card - A 1.9% surcharge will be added to the order for credit card payment.

Bank Transfer - product will not be sent until funds have cleared.

EVENTS

All events & markets that we will be attending will be advertised via Facebook & Instagram.

We look forward to seeing you at one of our next events where you will be able to experience our stunning candles & diffusers.